FAQ
Straight answers before you get in touch
If your question isn't here, email us or send it through the contact form. You never have to book a call.
- Do you work with new Shopify stores?
- Yes. A large part of our work is helping new merchants launch a store with the right structure, product presentation, and essentials in place so they don't have to rebuild later.
- Can you improve an existing Shopify store?
- Yes. We review the store as it is today, identify what is limiting performance, and recommend improvements in priority order rather than rebuilding everything by default.
- What Shopify services do you offer?
- Store setup, design and redesign, theme customization, store optimization, conversion rate optimization, SEO, email marketing, Klaviyo, product and landing page optimization, speed and performance work, audits, marketing strategy, and ongoing support.
- How much does Shopify work cost?
- Our packages start from $150, $350, and $750. Final pricing depends on your store, requirements, complexity, goals, and how much implementation is involved.
- Can you work with a small budget?
- Yes. Your budget matters. We work with what you have and prioritize the improvements that can make the biggest difference first.
- How do I know which package I need?
- You don't need to decide upfront. Tell us about your store and what you're trying to achieve, and we'll tell you which starting point makes sense — including if that's something smaller than a package.
- Do you provide SEO?
- Yes. We work on Shopify SEO foundations: site structure, collections, product pages, metadata, internal linking, and other relevant on-store elements.
- Do you provide email marketing?
- Yes. We help merchants use email for retention, repeat purchases, abandoned-cart recovery, and campaign revenue.
- Do you work with Klaviyo?
- Yes. We create and optimize Klaviyo flows, segments, and campaign strategy for Shopify businesses.
- Can you redesign my Shopify store?
- Yes. That can mean a focused improvement of key pages or a broader redesign, depending on what your store actually needs.
- Can you audit my Shopify store?
- Yes. An audit reviews your store and returns a clear list of problems, opportunities, and recommended priorities you can act on with or without us.
- How long does a Shopify project take?
- It depends on scope. Smaller reviews and focused improvements are typically quick; broader optimization and redesign work takes longer. We give you a realistic timeline before starting.
- Do I need to purchase a package?
- No. Packages are a starting point, not a requirement. If your situation calls for something narrower or broader, we'll scope it around your needs.
- How do I get started?
- Send us the details of your store through the contact form. We'll review it and come back with the most practical next step.
- Can I contact you without scheduling a call?
- Yes. You never have to book a call. The contact form and email are the main ways to reach us, and WhatsApp is available if you prefer it.
Ready to Improve Your Shopify Store?
Tell us about your store, your biggest challenge, and what you're trying to achieve. We'll help you figure out the most practical next step.